Refund Policy

Effective Date: 02\08\2025

At RevKit, we want you to be satisfied with your experience. However, because our product is a digital plugin with instant access, we have specific guidelines around refunds to ensure fairness and clarity.

💰 Refund Eligibility

You may request a refund within 7 days of your original purchase if:

You have not used the plugin beyond installation
You are unsatisfied due to a technical issue we cannot resolve
You mistakenly purchased a plan and have not activated or used any core features

Refunds will not be granted in the following cases:

You used the plugin extensively
You simply changed your mind after use
You failed to cancel before a renewal charge
The product was purchased by someone else without your consent

🔁 Subscription Renewals

RevKit subscriptions renew automatically based on your selected billing cycle (e.g., monthly). You are responsible for canceling your subscription before the next billing date to avoid being charged.

Refunds for auto-renewals are not guaranteed unless:

You notify us within 3 days of the renewal
You have not used the plugin since renewal

⚙️ Technical Issues

If you experience a technical problem:

Contact us at 📧 info@struct-bim.com
We will attempt to resolve the issue promptly
If we are unable to fix a verified issue that prevents you from using the plugin, we may approve a full refund

🧾 How to Request a Refund

To request a refund:

Email us at 📧 info@struct-bim.com
Include:
- Your purchase email
- Order ID (from Paddle or your receipt)
- Reason for the refund request

Refund requests are processed within 5–7 business days.

💳 Payments Handled by Paddle

All transactions are processed securely through Paddle, our payment partner. Paddle may issue the refund directly according to their refund handling process.
You can also contact Paddle directly at help@paddle.com with your order number.

✅ Summary

Case Refund?

Request within 7 days, unused✅ Likely

Technical issue we can't fix✅ Yes

Used features, then changed mind❌ No

Forgetting to cancel❌ Usually No (may allow short grace period)

📩 Contact Us

For any questions or refund concerns, contact:

📧 info@struct-bim.com
🌐 https://www.struct-bim.com/

By purchasing RevKit, you agree to this Refund Policy.